Yes, genuinely month-to-month with no lock-in contracts whatsoever. You can cancel anytime without penalties, upgrade or downgrade your plan each month, and you’re never trapped. We believe if we’re providing good service, you’ll stay because you want to, not because you’re locked in.

Simply contact us to cancel. There are no exit fees, no early termination charges, and no tricks. If you’re moving to an area we don’t service or just want to try another provider, you’re free to go. We’ll process your cancellation with no fuss.

Some providers use contracts to lock in customers regardless of service quality. Others offer contracts with discounted modems or setup fees. At Go Troppo, we’ve chosen a different path – deliver great service and fair pricing so customers choose to stay. We’d rather earn your loyalty than legally enforce it.

Absolutely. Want to try a faster plan? Upgrade anytime and the new speed typically activates within 24 hours. Find you don’t need as much speed? Downgrade at your next billing cycle. This flexibility is part of our no-contract promise.

We offer both modem rental and BYO modem options. There’s no mandatory modem purchase locking you in. Setup fees are minimal and clearly communicated upfront – no hidden charges appearing on your first bill.

You’re billed monthly in advance for your selected plan. If you cancel mid-cycle, your service continues until the end of that paid period. No pro-rata refunds, but no additional charges either. Simple, predictable billing with no surprises.