Getting Started with GoTroppo

Welcome to GoTroppo! We’re excited to have you on board. This guide will help you get connected quickly and easily.

What You Need to Know

GoTroppo uses modern IPoE (DHCP / IP over Ethernet) technology for all connections. This is simpler and more reliable than older connection types – no usernames or passwords required!

Using Our Supplied Modem

If you’ve received a modem from GoTroppo, it’s already configured and ready to go. Simply:

Connect the modem to your NBN connection box
Plug in the power
Wait 2-3 minutes for the lights to stabilise
Connect your devices to WiFi

Modem Setup Guide

Bring Your Own Modem (BYO)

Want to use your own modem? No problem! You’ll just need to make sure it’s set up correctly for our network.

BYO Modem Setup Guide

Quick Links

GoTroppo Modem Setup

Complete setup guide for your TP-Link VX230v or HX510 mesh modem including app setup and WiFi configuration.

View Modem Setup Guide

Bring Your Own Modem

Step-by-step instructions for setting up your own modem with GoTroppo.

View BYO Guide

Contact Support

Get Help

Speed Test

Check your connection speed to make sure everything is working properly.

Run Speed Test

Need More Help?

If you’re having trouble getting connected, don’t worry! Our support team is available to help you every step of the way. Just give us a call or send us an email and we’ll get you sorted.