Setting Up Your GoTroppo Modem

Welcome to the GoTroppo crew! Follow this guide to get your modem connected and your home online in minutes.

Good news! GoTroppo uses IPoE (IP over Ethernet) – the modern, simple way to connect. No username or password required! Your modem just needs to connect and it will automatically get online.

Choose Your Modem

Select your modem below for specific setup instructions:

TP-Link VX230v

Every Day Modem
Perfect for 1-2 bedroom homes
WiFi 6 | All NBN Types

Setup Guide

TP-Link HX510

Mesh Modem
Perfect for 5-6 bedroom homes
WiFi 6 | Expandable Coverage

Setup Guide

Step 1: Download the Aginet App

Both GoTroppo modems use the Aginet app for easy setup and management. Download it now:

iPhone / iPad

Requires iOS 13.0 or later

Download on App Store

Android

Requires Android 7.0 or later

Get it on Google Play

iOS Users: After installing, go to Settings > Privacy & Security > Local Network and make sure Aginet has permission to access your local network. This is required for setup.

Choose Your Modem

Select your modem below for specific setup instructions:

TP-Link VX230v

Every Day Modem
Perfect for 1-2 bedroom homes
WiFi 6 | All NBN Types

Setup Guide

TP-Link HX510

Mesh Modem
Perfect for 5-6 bedroom homes
WiFi 6 | Expandable Coverage

Setup Guide

Step 1: Download the Aginet App

Both GoTroppo modems use the Aginet app for easy setup and management. Download it now:

iPhone / iPad

Requires iOS 13.0 or later

Download on App Store

Android

Requires Android 7.0 or later

Get it on Google Play

iOS Users: After installing, go to Settings > Privacy & Security > Local Network and make sure Aginet has permission to access your local network. This is required for setup.

TP-Link VX230v Setup Guide

Select your modem below for specific setup instructions:

What’s in the Box

  • TP-Link VX230v Modem Router
  • Power adapter (12V/2.0A)
  • Ethernet cable (RJ45)
  • Phone cable (RJ11)
  • DSL splitter
  • Quick Installation Guide

Physical Connection – Choose Your NBN Type

Your connection method depends on your NBN technology type. Not sure what you have? Check your NBN connection box or the confirmation email from GoTroppo.

FTTP, HFC, or Fixed Wireless

Use the Ethernet cable:

  1. Connect one end to the UNI-D port on your NBN box
  2. Connect the other end to the LAN4/WAN port (yellow) on the modem
  3. Plug in the power adapter

FTTC (Fibre to the Curb)

Use both cables:

  1. Connect phone cable from wall socket to NBN Connection Box
  2. Connect Ethernet from the Gateway port on NBN box to LAN4/WAN on modem
  3. Plug in the power adapter

FTTN or FTTB

Use the Phone cable:

  1. Connect phone cable from your wall socket to the grey DSL port on the modem
  2. Plug in the power adapter
  3. Wait 5 minutes for DSL sync

VX230v LED Light Guide

LED Light

Solid Green

Flashing

Off

Power

Modem is powered on

Starting up

No power – check connection

DSL

Line synced (FTTN/FTTB only)

Trying to sync

No DSL connection (normal for FTTP/HFC)

Internet

Connected to internet

Connecting

No internet – contact support

2.4G

WiFi enabled

Data transfer

WiFi disabled

5G

WiFi enabled

Data transfer

WiFi disabled

Wait 2-3 minutes after connecting for the lights to stabilise. The Internet light should be solid green when connected.

Connect Using the Aginet App

1

Connect to your modem’s WiFi

On your phone, go to WiFi settings and look for a network called “TP-Link_XXXX” or “WiFi-XXXXXX“.

The WiFi name and password are printed on the label on the bottom of your modem.

2

Open the Aginet App

Launch the app and either create a TP-Link ID or tap “Continue without TP-Link ID” to skip.

A TP-Link ID lets you manage your network remotely from anywhere.

3

Log in to your modem

Select your modem from the device list. Enter the default password: admin

If admin doesn’t work, check the bottom label of your modem or try admin1.

4

You’re connected!

Your modem is pre-configured for GoTroppo. The app will show your network status. You can now customise your WiFi name and password.

Go to Wireless settings to change your network name and password

TP-Link HX510 Mesh Modem Setup Guide

What’s in the Box

  • TP-Link HX510 Mesh Unit(s)
  • Power adapter (12V/1.5A)
  • Ethernet cable (RJ45)
  • Quick Installation Guide

VX230v LED Light Guide

LED Colour

Status

What It Means

Flashing Blue

Ready for Setup

Device is ready to be configured via the Aginet app

Solid Blue

Connecting

Device is connecting to the network

Solid White/Green

Connected

Successfully connected and working – you’re online!

Flashing Red

Connection Error

Move the device closer to your main router or NBN box

Setting Up Your First HX510 Unit

1

Connect to your NBN box

Use the Ethernet cable to connect from your NBN box’s UNI-D port to any of the HX510’s ports (they work as both WAN and LAN).

Then plug in the power adapter and wait for the LED to flash blue.

2

Connect your phone to the HX510

Look for a WiFi network called “WIFI_XXXX” on the label on the bottom of your HX510 and connect to it.

The default password is printed on the same label.

3

Open Aginet and log in

Launch the Aginet app and select your HX510. Enter the device password: ax3000 (all lowercase).

If that doesn’t work, check the label on your device or contact GoTroppo support.

4

Complete setup

Select Dynamic IP as your connection type (GoTroppo uses IPoE). Create your WiFi network name and password.

When the LED turns solid white or green, you’re online!

Adding Extra Mesh Units for Whole-Home Coverage

The HX510 mesh system lets you add additional units to extend WiFi coverage throughout your home. Each unit connects wirelessly to create one seamless network.

To add a mesh unit:

  1. Place the additional HX510 in the desired location (within range of the main unit)
  2. Plug in the power adapter and wait for the LED to flash blue
  3. Open the Aginet app and go to your network dashboard
  4. Tap the + (plus) icon or “Add Agent” button
  5. Follow the on-screen prompts – the app will discover the new unit
  6. Select a room/location name for the new unit
  7. When the LED turns solid white/green, setup is complete

If the LED keeps flashing red, move the new unit closer to the main unit and try again.

Using the Web Portal (Desktop Setup)

Prefer to set up your modem from a computer? You can access the modem settings through a web browser.

For VX230v:

  1. Connect your computer to the modem via WiFi or Ethernet cable
  2. Open a web browser
  3. Go to http://tplinkmodem.net or http://192.168.1.1
  4. Login with password: admin (or admin1)
  5. Use the menu to navigate to Wireless settings

For HX510:

  1. Connect your computer to the mesh network via WiFi or Ethernet
  2. Open a web browser
  3. Go to http://tplinkwifi.net or http://192.168.0.1
  4. Create a login password on first access
  5. Configure your network settings

Customising Your WiFi Network

Once connected, you’ll want to personalise your WiFi name (SSID) and create a secure password.

Via the Aginet App:

  1. Open the Aginet app and select your modem
  2. Go to Wireless or WiFi Settings
  3. Tap on the network name (SSID) to change it
  4. Tap on the password field to set a new password
  5. Save your changes
  6. Reconnect your devices using the new credentials

Password Tips:

  • Use at least 12 characters
  • Mix uppercase, lowercase, numbers, and symbols
  • Avoid personal information like names or birthdays
  • Don’t reuse passwords from other accounts

Troubleshooting

My modem won’t connect to the internet
  1. Check all cable connections are secure
  2. Power cycle your modem – unplug for 30 seconds, then plug back in
  3. Wait 3-5 minutes for the connection to establish
  4. Ensure the Internet LED is solid green (VX230v) or white (HX510)
  5. If still not working, contact GoTroppo support
I can’t find the Aginet app

The Aginet app should be available on both the App Store and Google Play. If you can’t find it:

  • Search for “TP-Link Aginet” (not just “Aginet”)
  • Make sure your phone meets the minimum requirements (iOS 13+ or Android 7+)
  • Scan the QR code on your modem’s quick installation guide
I forgot my modem password

You can reset your modem to factory settings:

  1. Find the RESET button (small hole on the back)
  2. While the modem is powered on, press and hold for 5-10 seconds using a paperclip
  3. The modem will restart – wait 2-3 minutes
  4. Reconnect using the default WiFi name and password on the modem label

Note: This will reset all settings to factory defaults. Your internet will still work (GoTroppo uses IPoE – no username/password needed), but you’ll need to reconfigure your WiFi name and password.

HX510 mesh unit shows flashing red light

A flashing red light means the mesh unit can’t connect to the main router. Try:

  • Move the unit closer to your main HX510 or VX230v
  • Make sure the main unit is working and has a solid white/green LED
  • Power cycle the mesh unit
  • Try removing and re-adding the unit in the Aginet app
Can I use VX230v and HX510 together?

Yes! The VX230v and HX510 are both EasyMesh compatible, meaning you can use the VX230v as your main modem and add HX510 units to extend coverage throughout your home. Both use the Aginet app for management.

Need More Help?

We’re here to help you get connected! If you’re still having trouble, our friendly support team can assist.

Contact Support
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