Yes, absolutely. NBN is available to renters in the same way as homeowners. The NBN infrastructure is already installed in most Australian premises. You don’t need landlord permission to sign up for an NBN plan – it’s like connecting electricity or water. The service is in your name and moves with you.

Moving is easy with Go Troppo. Contact us with your new address and we’ll check NBN availability. If it’s serviceable, we transfer your plan to the new address (usually within a few days of your move date). No new contracts, no re-signing. If NBN isn’t available at your new place, you can cancel without penalty.

Generally no, unless new cabling or equipment installation is required inside the property. For most premises, NBN is already connected and you’re simply activating an existing service. If new internal wiring is needed (rare), you may need landlord approval for that specific work.

You can request an NBN connection through us. The installation is typically free and handled by NBN Co technicians. For standard connections in NBN-ready buildings, this is straightforward. For new developments or unusual situations, there may be additional steps.

Rental leases and internet contracts rarely align. A 12-month internet contract when you have a 6-month lease means paying exit fees or continuing to pay for a service at an address you’ve left. Our month-to-month plans mean your internet commitment matches your housing flexibility.

If you’ve purchased a modem or are using your own (BYO), it stays with you. Rental modems should be returned or transferred to your new address. Either way, you’re not starting from scratch – your account and plan come with you to your new home.