It depends on your business activities. For email, web browsing, and occasional video calls, 50/20 Mbps is usually fine. For businesses relying on video conferencing, cloud software, and file transfers, 100/20 Mbps provides professional reliability. If you upload large files regularly (designers, videographers), consider 250/100 Mbps for the improved upload speed.

Yes, for most home businesses. Residential NBN provides excellent speeds and reliability for solo operators and small teams. The main differences with business-grade connections are support SLAs and static IPs. If you need guaranteed uptime for critical operations, talk to us about your specific requirements.

Beyond good lighting and background, reliable internet is essential. Frozen video or dropped calls look unprofessional. We recommend at least 50/20 Mbps for regular client calls, with 100/20 Mbps if others in your household will be online during your work hours. Quality video calls build client confidence.

Absolutely. Product photography uploads, inventory management, order processing, and customer communications all work smoothly on NBN. For image-heavy businesses uploading many product photos, higher upload speeds (50+ Mbps) make the process faster. 100/20 Mbps is a good baseline for e-commerce operations.

Xero, MYOB, Salesforce, HubSpot, and similar cloud business tools work excellently on NBN. These applications are designed for standard internet connections. Even our entry-level plans handle cloud software smoothly. Higher speeds become valuable when you’re syncing large amounts of data or running multiple cloud apps simultaneously.

For most home businesses, a single NBN connection is sufficient. If you need to ensure business activities always have priority, consider a plan with enough bandwidth that separation isn’t necessary (100/20 Mbps or higher). Some routers allow you to create a separate business network on the same connection for security.